FxPro Customer Service & Contact
FxPro provides 24/5 multilingual customer support for account, funding and platform questions.
Open FxPro Account →The fastest way to reach FxPro is live chat; use email for documents or detailed issues, and phone or a callback from FxPro Direct for account and funding problems. According to FxPro, support is multilingual and runs 24 hours a day, five days a week (Monday to Friday). Use FxPro's own channels — listed in the Contact section of your FxPro Direct account — rather than third-party contact details.
Ways to contact FxPro — and when to use each
| Channel | Best for | When |
|---|---|---|
| Live chat | Quick questions, urgent help | 24/5 (Mon–Fri) |
| Documents, detailed or non-urgent issues | 24/5, reply by email | |
| Phone | Account and funding problems | 24/5 (Mon–Fri) |
| Callback (from FxPro Direct) | Speak to support without waiting on hold | Requested in your account |
Find the current phone numbers and email addresses for your region in the Contact section of your FxPro Direct account.
Frequently asked questions
How do I contact FxPro customer service?
FxPro offers live chat, email, phone and a callback request from FxPro Direct. Find the current details in the Contact section of your FxPro Direct account.
What are FxPro's support hours?
FxPro states that support is available 24 hours a day, five days a week, Monday to Friday.
Does FxPro offer support in multiple languages?
Yes. FxPro describes its customer support as multilingual.
Does FxPro have a phone number and email?
Yes. FxPro provides phone and email support; the current numbers and email addresses for your region are listed in the Contact section of your FxPro Direct account.
Can FxPro support help with a withdrawal problem?
Yes. Contact FxPro support by live chat, phone or email if a deposit or withdrawal is delayed, and have your account details ready.